I recommend starting out with 10.1.1.10 and working your way up (if it installs) or down (if it fails to install) from there. Have you checked HP support to see if they have anything newer? OTOH, Station Drivers series 10 chipset drivers might be worth trying out. There are no updates for them from device manager.Ĭould be your PC needs a new set of chipset drivers. It is very strange that the softwares detect my device but for scanning they can not access the device.Īnd to answer your question, under the universal serial bus controllers there are two Intel drivers, the first one is Intel(R) 8 series/C220 Series USB EHCI #1 - 8C26 and its driver date is 2006 and the second one is Intel(R) USB 3.0 eXtensible Host contoller - 1.0 and its date is 2016.
This procedure was repeated for three or four times each time after the first boot of windows 10 but after the 4th or 5th time, unplugging the device couldn't resolve the problem and now there is 4 months that I have this problem and can not use the device. The first time I faced the problem, unplugged the device and plugged it again and it was solved. No solution but my question would be: that's good for the device but does Win10 itself have the proper drivers for the USB ports? Most times USB 3.0 is backward compatible with USB 2.0 devices but have seen issues with older printers when plugged into USB 3.0 ports, lost communication with the computer after printing half a page.Well my problem is a little strange.
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